Super friendly and accommodating!
The team at JPV of North Vancouver are great. We recently serviced our XC60 and were super impressed with Mandy Gill on the service team. She was incredibly helpful when we arrived, set us up with a loaner right away, and clearly communicated the steps to getting our XC60 checked out. Mandy was fantastic. This is following an awesome buying experience about a year ago with Greg Eiers. We’ve moved to Victoria, but we’ll continue to service our Volvo with you, because of your team, and our trust. From Greg Eiers to Mandy Gill, they’re brilliant.
Purchased a used car from here that we saw online, after talking with the sales person, Greg was very helpful in getting us all the details, pictures and info so that we could put a deposit on the car to purchase online and then we picked up a few days later. We were so excited about the car, but they made sure to take their time doing the inspection and the necessary repairs on the car before we could take it so it was safe for us. Both Greg and service Manager, Kevin were very friendly and was a quick ...
Excellent service, as always.
I took almost 5 months to decide which manufacturer, make and model to purchase for my brand new car. It was somewhat concerning the spectrum of car knowledge and customer service I experienced across 6 different manufacturers and 8-9 dealerships. I was about to put the purchase on hold and saw an ad for Jim Pattison Volvo of North Vancouver. I texted an inquiry about 2 vehicles and the following morning heard back from Ms Austyn MacKinnon - Product Advisor. Her promptness, knowledge and professionalism impressed me so I booked an appointment for a test drive. Austyn answered all my questions and ones ...
Volvo staff was very helpful, specially Austin. She helped us to pick the right car for our family. Quick response to all our questions and request.
My salesperson Greg worked out an amazing deal on my new 2020 XC60.The Finance Manager Kevin was also fantastic! Would definitely recommend this dealership!
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