Wow!!! We just had an amazing experience at Jim Pattison Volvo. It is a long story but, we found the car we wanted, made a deposit set up financing and the delivery date. Unfortunately, we had to change our plans and could not take the car. The folks there were fantastic, completely understanding and went out of their way to make sure we were happy. I can absolutely recommend this dealership to anyone looking for a great deal on a Volvo. It's all about the people and they are the best!!!
We really enjoyed our experience dealing with a professional sales manager like Kevin Speirs and his team during the process of purchasing our new SUV. Kevin was direct to the point, highly qualified sales manager, detail oriented and customer centric. We also dealt with Gordon Ray, an industry veteran and sales consultant . He took his time and there's no pressure on us to make a decision. Coming from BMW, I was pretty impressed by the manager’s professionalism and staff’s knowledge and courtesy.I highly recommend this first class dealership to everyone! And we love our new XC90:)
I could not find the car I was looking in hereBut Gordan helped me in very nice mannerHe was very honest and helpful
Update September 2019: We always receive great service at Jim Pattison Volvo in North Van. We purchased a used vehicle in 2015 which ended up having a significant issue outside of the warrantee period. The service department took up our case with the vehicle manufacturer and resolved everything to our satisfaction. The process was completely seamless for us. Special thanks to Doug and Mandy! November 2015: I was in search of a car. Open to new or used and on a whim went to Jim Pattison North Vancouver Volvo where I met Gordon Ray. Gordon was exceptional through the whole car buying process and made me feel like a valued customer. When I bought my car Gordon spent time going through all the features and ensured I knew as much about my car when I left as possible. He was patient, kind and fun to deal with. If you're in the market for a new car visit Gordon, you won't be disappointed!
Very friendly and knowledgeable staff!
Thank you Kevin, Raymond and everyone else for everything you've done. Your team is just so friendly and frank with the entire process. I really appreciate how you didn't try to upsell and how upfront you are with all the costs. Raymond drove the vehicle to our home for a test drive and even gave us flowers in the end which was very kind ! Thank you again.
This Volvo is fantastic! The cars are beyond safe, gorgeous, and thoughtfully designed and the service provided by Volvo is incredible. Just today I had the service engine light come on and despite the service center being booked solid and it being the end of the day, Darren said I could bring the car in to have it looked at to make sure it was still safe to drive before they left for the day. This is incredible service that is so rare in today’s businesses. Thank you so much Darren and the Volvo team!!!
I've been going there for a number of years now for car service and the staff is great to deal with.
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