Excellent courteous and service
good dealer to buy a Volvo from tod northshor
Many thanks to our sales guy Nelson and the folks at N Van Volvo for a great experience overall. We bought a 2011 C30 and they went the extra mile getting the car in really nice shape before we picked it up. Also sent us home with a bunch of chocolate, which was pretty unexpected as we weren’t exactly spending 60K haha. Would recommend this place for a straightforward and comfortable buying experience.
Salesman honest and polite although showroom is the smallest one in Greater Vancouver
Bought my Volvo here, the sales Ali was really helpful throughout the entire process. The show room is a bit small, I liked it a lot better when they Almere at the auto mall, way bigger show room over there.I also service my car here and the service department has been very good as well, friendly and efficient. There was a small hiccup one time, but they addressed it promptly. Overall a positive experience.
So after KAL Tire made a mess of a brake job I have to give a huge shout out to JP Volvo in North Van. They had a spot open up today and got me in at noon to fix the brakes that KAL messed up. They were shocked at what the guy at KAL had done. They got me a loaner car for the afternoon so I wasn’t stuck at the dealership and the price was almost the same as what KAL was going to charge. Cannot thank Corrin and the service team enough!
I just bought the car ,I was really surprised with first clas customer service . Special thanks to Nelson Phillips who showed first clas customers service and went beyond every line to make sure we are happy . Thanks Nelson !!!!
Work completed on time, no surprises, no upsell.
Kevin was amazing! We had been to several dealerships and right away the difference in customer service was outstanding. We actually enjoyed our time with him. I highly recommend the dealership and Kevin!
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